Shipping and returns
Shipping your package
Packages are generally shipped within 5 days of receipt of payment. They are sent via SwissPost or DPD with a tracking number and delivered without signature.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.
